PRIVACY POLICY

This Privacy Policy for BharatShikshya ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://bharatshiksha.xyz/, or any of our websites that link to this Privacy Policy.
• Use BharatShikshya. Our platform helps you master CBSE, ICSE, IIT-JEE, NEET, GATE, NET, and more with expertly crafted courses from Class VIII onwards. Whether you're building strong fundamentals or preparing for top-tier competitive exams, BharatShikshya is here to guide every learner toward success.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

TABLE OF CONTENTS

1. 1. WHAT INFORMATION DO WE COLLECT?
2. 2. HOW DO WE PROCESS YOUR INFORMATION?
3. 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. 5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
6. 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. 7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. 8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. 9. WHAT ARE YOUR PRIVACY RIGHTS?
10. 10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. 11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. 12. DO WE MAKE UPDATES TO THIS POLICY?
13. 13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
14. 14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you provide when you register on the Services, express an interest in our products and Services, participate in activities on the Services, or otherwise contact us. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses

Sensitive Information

We do not process sensitive personal information.

Payment Data

We may collect data necessary to process your payment if you make purchases. All payment data is handled and stored by Razorpay. You can find their privacy policy here: https://razorpay.com/privacy/.

Social Media Login Data

We may provide you with the option to register using your existing social media account details (e.g., Facebook, X). If you choose to do so, we will collect certain profile information as described in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?".

All personal information that you provide must be true, complete, and accurate. You must notify us of any changes to such personal information.

Information from Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information Collected from Other Sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services, we may obtain information about you from other sources, such as public databases, joint marketing partners, data providers, and social media platforms. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, and social media profiles.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and management. We process your information to create and secure your account.
• To deliver and facilitate services. We process your information to provide you with the requested service.
• To send administrative information. We may use your information to send you details about our products, services, and changes to our terms and policies.
• To enable user-to-user communications. We may process your information if you choose to use features that allow communication with other users.
• To send marketing and promotional communications. We may process your information for marketing purposes, in line with your preferences. You can opt out at any time.
• To deliver targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests and location.
• To post testimonials. We post testimonials on our Services that may contain personal information.
• To protect our Services. We may process your information to keep our Services safe and secure, including fraud monitoring.
• To evaluate and improve our Services. We may process your information to identify usage trends and improve our Services, products, and marketing.
• To comply with our legal obligations. We may process your information to comply with legal requests and defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with specific third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Service Providers. We may share your data with third-party service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some technologies help us maintain security, prevent crashes, save your preferences, and assist with basic site functions. We also permit third parties to use tracking technologies for analytics and advertising. To the extent these technologies are deemed a "sale" or "sharing" under applicable US state laws, you can opt out as described in section 11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: We may offer products, features, or tools powered by artificial intelligence ("AI").

We may offer AI-powered tools to enhance your experience. These tools are provided through third-party AI Service Providers, such as Gemini. Your input and personal information may be shared with these providers to enable the AI features. You must not use our AI Products in any way that violates the terms of any AI Service Provider. Our AI Products may include:

• AI bots for support and learning assistance.

All personal information processed by our AI Products is handled in line with this Privacy Policy and our agreements with third parties, ensuring the security of your data.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you register or log in using a social media account, we may access certain information about you.

Our Services allow you to register and log in using third-party social media accounts. If you do, we will receive profile information from the social media provider, which often includes your name, email address, and profile picture. We will use this information only for the purposes described in this policy. We do not control how your social media provider uses your data, so we recommend reviewing their privacy policy.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Policy, which is typically for as long as you have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures to protect the personal information we process. However, no electronic transmission or storage technology is 100% secure. While we will do our best to protect your personal information, transmission to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time. Your specific rights may vary based on your location.

Withdrawing Your Consent: If we rely on your consent to process your information, you have the right to withdraw it at any time. To do so, please contact us using the details in the "HOW CAN YOU CONTACT US" section.

Opting Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in the emails we send or by contacting us.

Account Information

If you would like to review, change, or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases, though we may retain some information to prevent fraud, troubleshoot problems, and comply with legal requirements.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of certain US states (such as California, Colorado, and Virginia), you are granted specific rights regarding access to your personal information.

Categories of Personal Information We Collect

The table below details the categories of personal information we may have collected in the past twelve (12) months.

Your Rights

Depending on your state of residence, you may have the right to:

• Know whether we are processing your personal data and access it.
• Correct inaccuracies in your personal data.
• Request the deletion of your personal data.
• Obtain a copy of the personal data you shared with us.
• Opt out of the processing of your personal data for targeted advertising or "sale."
• Not be discriminated against for exercising your rights.

To exercise these rights, please contact us by emailing [email protected] or using the details at the bottom of this document.

12. DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by a "Last updated" date. If we make material changes, we may notify you by posting a notice or by sending you a direct notification. We encourage you to review this policy frequently.

13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at [email protected] or contact us by post at:

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect, correct inaccuracies, or delete it. To make such a request, please fill out and submit a data subject access request.